Online Registration
We are excited to provide the convenience of online registration to our community. Information on our programs and activities is now available 24/7.
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To view or register for Parks and Recreation camp, activities and classes click
here. |
Register for activities, view
facilities, request facilities, view sports and renew memberships
online. Below are detailed instructions to help you establish a
customer account, Login ID. Please read all the information.
Call our office at 954-921-3404 for
any additional information. You must accept responsibility for
knowing the rules and regulations before you register online.
Printing the instructions listed below may be helpful for future
reference.
Note:
City of Hollywood Parks,
Recreation and Cultural Arts Department takes extensive measures to
ensure that the information presented online and in printed
materials is accurate and up to date. However, due to a high volume
of inquiries and the priority of certain special events, there may
be factors affecting facility availability that are not apparent in
our online reservation system.
Contact our community centers
to inquire about
any specific facility changes, scheduling events or cancellations.
For additional help or information about this site or any Parks and
Recreation program click here to e-mail
Online Parks staff
or call
954-921-3404
Online registration
Step 1 Set up an
online account with City of Hollywood Parks, Recreation & Cultural
Art
New online customers
Before logging on and registering for activities, you must establish an online customer account.
- Click on "My Account" at the top of the
screen. This brings you to the "Customer Login" screen.
- Click on "Request an account now" and
complete the application.
- Your account must be approved before you
will be able to register for activities.
- Approvals will be processed between 8 a.m.
and 5 p.m. each weekday.
- You will receive account approval and an
login ID via e-mail.
- After you set up your account
and receive your approval and ID number from us via e-mail, you
must add any family members into your account
before you begin the activity registration process.
- Click on "My Account" and log in, if you
haven't already.
- Now click "Change Family Members."
You will be able to register for activities any time, 24 hours a day using your Visa or MasterCard for payment.
Existing online account
holders
If you already
have a customer account:
- Click on "My Account" at the top of the
screen. This will bring you to the "Customer Login" screen.
- Log in by entering you login ID and password.
Step 2
General
instruction summary
After you have set up your account and received your approval and login ID from us via e-mail, you must add any family members into your account before you begin the activity registration process.
- Click on "My Account" and log in,
if you haven't already.
- Now click "Change Family Members."
- When shopping for activities, place each activity in your cart. Before you get to the payment screen you will be directed to specify which family member(s) is/are registering for each activity.
- When adding family members to the account, it is very important to include the correct date of birth for each person. This helps the online registration software determine eligibility for age-restricted activities.
Step 3 Browse
activities
- Click on "Register" too see list of
activities.
- Click on the underline activity name to
get detailed activity descriptions.
- You may narrow your activity search by
using any or all of the the four search boxes at the top of
the screen: Location, Category, Sort By, and Select.
Step 4 Select
activities
If you want to register for this activity:
- Click on "Add to My Cart." Repeat until
you have selected all the activities you want.
Step 5 Pay for
activities
- Click on "Checkout" to go to the payment
page.
- Assign family member names to the
selected activities. Click "Continue."
- Confirm your activity names, dates,
enrollee and fees. Click "Continue."
- Type in Visa or Master Card information.
Click "Continue."
- After payment has been
approved, print a receipt. Bring the receipt to class.
Payments and Refunds
For questions regarding payments or refunds related to your
reservation, call our community centers M-F noon-8pm, Friday
9-5pm.
If you contact us outside of regular business hours, allow two
business days to receive a reply.
Step 6 "My
Account" is your account
Click on the "My Account" tab and you will find: Family Schedule,
Pay on Account, Deposits, Credits, Account Detail, Payments, Change
Password, Change Address, and Change Family Members. These helpful
information sections allow you to manage your schedule and update
family information as needed.
Technical Assistance
If you have any
technical question or need help: call 954-921-3404 between the hours
of 8 a.m. and 5 p.m., Monday through Friday or send an e-mail to
Online Parks
If you contact us outside of business hours, allow two business days
to receive a reply.
Refund Policy
There is no refund via credit card. Requests for refunds are
processed via the City of Hollywood's Accounts Payable Division. If
you have any questions please contact
Online Parks
Privacy Policy
EFFECTIVE JULY 1, 2006
Under Florida law, e-mail addresses are public records. If you do not
want your e-mail address released in response to a public-records request,
do not send electronic mail to this entity. Instead, contact this
office by
phone or in writing.
It is the policy of the State of Florida that all state records are open for public inspection.
This policy is embodied in the Florida Constitution, together with the right of an individual to be free
from unauthorized governmental intrusion into their private life, as provided in Article 1, Section 23.
In recognition of these policies, the City has established this Privacy Policy. When you use our site,
you are acknowledging that personal information you provide is subject to Florida’s Public Records Policy
as stated in Chapter 119, Florida Statures, and Article 1, Section 24 of the state Constitution.
You do not have to give us personal information to visit our Web Site, download our publications, use
our e-mail communications, or any other feature.
We do not collect personal information about you when you visit the City's websites unless you choose to
provide this information to us. We will use the information that you voluntarily provide to us to
notify you of selected content changes or new publications. We may also use it to conduct statistical
analyses of user activities in order to measure user interest in the information we provide and how we
provide it. However, we do collect and store some non-personal information automatically.
